Our Privacy Policy
We realize that our clients are concerned about the privacy of the information that we might collect from them. We are providing you this privacy notice to help you understand how we handle the personal information about you that we collect. Our objective is to gather information about you that you want us to have, and that we only use this information after we have told you how it will be used. An overview of our Privacy Policy is as follows:
Email Policy
Please do not use email for urgent or confidential matters. If you need an immediate response, please call us directly at (925) 935-5425 or call 911.
If you are a patient, please include your name and the reason for the message in the Subject field of the email. Make sure to provide complete name, the name of your physician and a telephone number where you can be reached.
To handle all messages promptly, be aware that email messages may be viewed by multiple people in our practice.
Why We Collect Information
If you make a purchase on our web site, we collect as minimal information as is needed in order to process your order. The order information also helps us to answer any question you might have after you place an order. If you contact our customer service department, we will have information about you and your order in order to serve you.
We do not collect information about our visitors from other sources, such as public records or bodies or private organizations. Likewise, we do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.
Your Information Is Kept Private
We keep your information private and do not share it with any entity outside Integrated Wellness Inc.. We also do not sell your information to marketing companies. We might use the information to contact you when we introduce new products or services. You can request to remove your name from our marketing list, if you do not wish to receive such information from us.
Access to Personal Data
You can ask us whether we are keeping personal data about you by sending an e-mail to mdiwellness@gmail.com. Upon your request and within a reasonable time, we will provide you with a readable copy of the personal data that we keep about you. We may require proof of your identity before providing such data.
Request to Remove Your Information
When you choose to register with us, whether to place an order or to receive our newsletter, you may later inform us you no longer wish to receive information from us via e-mail. We will honor your request. You may communicate your wish by contacting us at:
Customer Service Mount Diablo Integrated Wellness Inc.
325 N. Wiget Lane #130
Walnut Creek, CA 94598
Tel: 925-935-5425
Fax: 925-947-2671
E-mail: Customer Service Email
Updating or Correcting Your Information
At any time you may contact us to change your information. Please contact us at the address above, and we will update your information promptly.
Secure Credit Card Processing
We use Secure Socket Layer (SSL) Protocol for browsers that support 128-bit encryption (such as Netscape¨ Navigator version 4.0 or greater, or Microsoft Internet Explorer version 4.0 or greater). SSL encrypts information as it travels from your browser to our credit card processing server. Your order information, therefore, cannot be read by any person as it is transmitted over the Internet.
If you are not using a browser which supports SSL Protocol (128-bit encryption), the information you provide us when placing an order will not be secure. In this case, we strongly recommend that you contact IntegratedIMC by phone to place your order.
To determine whether your communication is secure or not, the URL should change from http:// to https://, which means you are using SSL.
When processing credit card purchases over the Internet, our third-party credit card processing service provider will verify your credit card information with appropriate financial institutions prior to processing your purchase. The service provider will not supply this information to us or any other third party.and conditions for use because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages at the Site.
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